Mon-Fri : 8:30am - 5:00pm +233 303 969 550 info@directgh.com

Job Vacancy

Thank you for your interest in a career with Direct Savings and Loans. Direct Savings and Loans is an Equal Opportunity Employer.

We have a broad range of career opportunities available.

We are constantly looking for confident, enthusiastic, passionate individuals to join our team.


Head, Human Resource and Admin


Job Summary

Responsible for ensuring that the overall administration , coordination and evaluation of human resource strategic plans and programs are realized.

Tasks and Duties
  • Develop and administer human resource strategic plans and procedures that relate to company personnel
  • Maintain the work structure by updating job requirements and job descriptions for all positions
  • Design, coordinate and manage prudent performance management system for the institution
  • Ensure legal compliance by monitoring and implementing applicable human resource federal and state requirements, conducting investigations, maintaining records, and representing the organization at hearings
  • Manage human resource staff by recruiting, selecting, orienting, and training employees
  • Direct and manage the Administration division and ensure the developmentand effective implementation of administrative procedures and guidelines
Minimum Requirements & Qualification
  • MBA degree
  • PHRI, SPHRi certificate preferred
  • Strong professional background with not less than 10 years experience in a related field
  • Demonstrated ability to show results
  • At least a 5 year experience in a managerial position
  • Proficient in Microsoft Office application (MS Word, Excel, PowerPoint)

Qualified candidates should forward their CVs to careers@directgh.com on or before 18th November 2022.
Only shortlisted candidates would be contacted


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Business Analyst


Job Summary

We are looking for a passionate Business Analyst with advanced knowledge in Excel. The successful candidate will turn data into information, information into insight and insight into business decisions. The Business Analyst will be responsible for conducting full lifecycle analysis on our FINTECH and traditional products to provide ongoing reports. The Business Analyst will monitor performance and quality control plans to identify areas that needs improvement.

Tasks and Duties
  • Develop, implement, and maintain leading-edge analytic systems, taking complicated problems and building simple frameworks
  • Identify trends and opportunities for growth through analysis of complex data sets
  • Evaluate organizational methods and provide source-to-target mappings and information-model specification documents for data sets
  • Create best-practice reports based on data mining, analysis, and visualization
  • Evaluate internal systems for efficiency, problems, and inaccuracies, developing and maintaining protocols for handling, processing, and cleaning data
  • Train and develop subordinate and other assigned personnel in data mining, modeling and analysis, and advance MS Excel skills
  • Coordinate the functions of DIRECT’s Consumer and Alternative Credit Unit to achieve the desired results that will be set from time to time
  • Produce timely reports in the format and time lines agreed on
Minimum Requirements & Qualification
  • Bachelor’s degree in Mathematics, Computer Science, Economics, Accounting, or Statistics
  • 3+ years’ experience mining data as a data analyst
Skills & Competencies
  • Proven analytic skills, including mining, evaluation, analysis, and visualization
  • Technical writing experience in relevant areas, including queries, reports, and presentations
  • Strong SQL or Excel skills with the ability to learn other analytic tools

Qualified candidates should forward their CVs to careers@directgh.com on or before 25th November 2022.
Only shortlisted candidates would be contacted


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Relationship Manager


Job Summary

The Relationship Manager shall be responsible for acquiring, developing and maintaining customer relationships of high-net-worth customers through the provision of quality and professional service directed to their financial and investment needs. He/She shall also be responsible for long term deposit mobilization and loan disbursements; and manage the relationship to mine more business and revenue from the customers in accordance with the company policy and procedures.

Tasks and Duties

Sales Performance
  • Conduct regular customer profile analysis and identify cross-selling opportunities, and conduct sales presentation
  • Actively participate in marketing and promotional programs to acquire new business
  • Solicit referrals from existing customers or other staff
  • Market the banks products and services by cross selling them to existing and potential customers
  • Generate new business lines and new customers to achieve defined sales targets
  • Monitor the SME portfolio to ensure that Portfolio at risk (PAR) and Non-Performing loans) NPLs are kept within the acceptable limits
  • Deliver sales and revenue targets
Service Delivery
  • Participate in customer activities and retention programs to maximize customer loyalty
  • Provide professional advice on financial products to our customers
  • Develop need-based financial plans for individual customers
  • Performing a proactive liaison role between customers and back office service and credit functions within the company
  • Build an information database on existing high end customers to support relationship and cross-selling efforts
  • Proactively manage the customer experience by staying in touch with the customer, resolve customer queries and process requests to ensure good turnaround time
Compliance
  • Manage operational risk, including identification, assessment, mitigation and controls
  • Enforce established sales procedures to prevent miss-selling
  • Observe internal control procedures and regulatory requirements, and report suspicious activity e.g. KYC, AML and/or any fraud detection
  • Prepare daily, weekly and monthly basis, reports for loan recoveries, sales and new ccounts opened
Minimum Requirements & Qualification
  • BSc/BA degree in Banking, Finance, Accounting or any business related course.
  • A certificate from the Banking college will be an added advantage.
  • A minimum of 2 years’ experience in portfolio / relationship management
  • Proven knowledge in Customer Relations Management.
  • A demonstrated ability to market and/or sell banking s products to high earning customers
  • Time-management and organizational skills to manage a variety of tasks and meet deadlines

Deadline: 30th November, 2022.
Only shortlisted candidates would be contacted


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Relationship Officers


Job Summary

The Relationship Officer shall be responsible for acquiring, developing and maintaining customer relationships of high-net-worth customers through the provision of quality and professional service directed to their financial and investment needs. He/She shall also be responsible for long term deposit mobilization and loan disbursements; and manage the relationship to mine more business and revenue from the customers in accordance with the company policy and procedures.

Tasks and Duties
  • Conduct regular customer profile analysis and identify cross-selling opportunities, and conduct sales presentation
  • Actively participate in marketing and promotional programs to acquire new business
  • Solicit referrals from existing customers or other staff
  • Market the banks products and services by cross selling them to existing and potential customers.
  • Generate new business lines and new customers to achieve defined sales targets.
  • Monitor the SME portfolio to ensure that Portfolio at risk (PAR) and Non-Performing loans) NPLs are kept within the acceptable limits
  • Deliver sales and revenue targets
  • Participate in customer activities and retention programs to maximize customer loyalty
  • Provide professional advice on financial products to our customers
  • Develop need-based financial plans for individual customers
  • Performing a proactive liaison role between customers and back office service and credit functions within the company.
  • Build an information database on existing high end customers to support relationship and cross-selling efforts
  • Proactively manage the customer experience by staying in touch with the customer, resolve customer queries and process requests to ensure good turnaround time.
  • Manage operational risk, including identification, assessment, mitigation and controls
  • Enforce established sales procedures to prevent miss-selling
Minimum Requirements & Qualification
  • BSc/BA degree in Banking, Finance, Accounting or any business related course.
  • A certificate from the Banking college will be an added advantage.
  • A minimum of 2 years’ experience in portfolio / relationship management
  • Proven knowledge in Customer Relations Management.
  • A demonstrated ability to market and/or sell banking s products to high earning customers
  • Time-management and organizational skills to manage a variety of tasks and meet deadlines
Deadline: 30th November, 2022.

- Only shortlisted candidates would be contacted
- Interested persons living in and around Tema, Tesano and Madina are encouraged to apply

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Cyber Security Officer


Job Summary

As a cyber-security officer, you will protect IT infrastructure (including networks, hardware and software) from a range of criminal activity. You will monitor networks and systems, detect security threats ('events'), analyse and assess alarms, and report on threats, intrusion attempts and false alarms, either resolving them or escalating them, depending on the severity.

Tasks and Duties
  • Advise the Head of Risk and Compliance on Cyber and Information Security Management
  • Formulate an institutional methodology for managing cyber and information security risks
  • Develop the institution’s Cyber and Information Security policy and submit it to the Head of Risk and Compliance
  • Develop and update specific and general work procedures for realizing the Institution’s cyber and information security policy
  • Maintain an ongoing process of cyber and information security risk assessment with the relevant institutional units, in order to analyse andassess:
    • the risk levels integral to the institution’s technological and business activities
  • Ensure preparation of reports on major cyber and information security incidents to the Bank of Ghana
Minimum Requirements & Qualification
  • You should have 2 to 3 years of experience as a cybersecurity officer with some experience in a Financial Institution
  • Educational qualification is a degree in computer science or related courses
  • Excellent IT skills, including knowledge of computer networks, operating systems, software, hardware and security
  • Verbal communication skills, including presentation skills, with an ability to communicate with a range of technical and non-technical team members and other relevant individuals
  • Written communication skills, for example to write technical reports
  • Time-management and organizational skills to manage a variety of tasks and meet deadlines

Deadline: 31st December, 2022.
Only shortlisted candidates would be contacted


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