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Job Vacancy

Thank you for your interest in a career with Direct Savings and Loans. Direct Savings and Loans is an Equal Opportunity Employer.

We have a broad range of career opportunities available.

We are constantly looking for confident, enthusiastic, passionate individuals to join our team.


Cyber Security Officer


Job Summary

As a cyber-security officer, you will protect IT infrastructure (including networks, hardware and software) from a range of criminal activity. You will monitor networks and systems, detect security threats ('events'), analyse and assess alarms, and report on threats, intrusion attempts and false alarms, either resolving them or escalating them, depending on the severity.

Tasks and Duties
  • Advise the Head of Risk and Compliance on Cyber and Information Security Management
  • Formulate an institutional methodology for managing cyber and information security risks
  • Develop the institution’s Cyber and Information Security policy and submit it to the Head of Risk and Compliance
  • Develop and update specific and general work procedures for realizing the Institution’s cyber and information security policy
  • Maintain an ongoing process of cyber and information security risk assessment with the relevant institutional units, in order to analyse andassess:
    • the risk levels integral to the institution’s technological and business activities
  • Ensure preparation of reports on major cyber and information security incidents to the Bank of Ghana
Minimum Requirements & Qualification
  • You should have 2 to 3 years of experience as a cybersecurity officer with some experience in a Financial Institution
  • Educational qualification is a degree in computer science or related courses
  • Excellent IT skills, including knowledge of computer networks, operating systems, software, hardware and security
  • Verbal communication skills, including presentation skills, with an ability to communicate with a range of technical and non-technical team members and other relevant individuals
  • Written communication skills, for example to write technical reports
  • Time-management and organizational skills to manage a variety of tasks and meet deadlines

Deadline: 31st December, 2022.
Only shortlisted candidates would be contacted


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Relationship Officers


Job Summary

The Relationship Officer shall be responsible for acquiring, developing and maintaining customer relationships of high-net-worth customers through the provision of quality and professional service directed to their financial and investment needs. He/She shall also be responsible for long term deposit mobilization and loan disbursements; and manage the relationship to mine more business and revenue from the customers in accordance with the company policy and procedures.

Tasks and Duties
  • Conduct regular customer profile analysis and identify cross-selling opportunities, and conduct sales presentation
  • Actively participate in marketing and promotional programs to acquire new business
  • Solicit referrals from existing customers or other staff
  • Market the banks products and services by cross selling them to existing and potential customers.
  • Generate new business lines and new customers to achieve defined sales targets.
  • Monitor the SME portfolio to ensure that Portfolio at risk (PAR) and Non-Performing loans) NPLs are kept within the acceptable limits
  • Deliver sales and revenue targets
  • Participate in customer activities and retention programs to maximize customer loyalty
  • Provide professional advice on financial products to our customers
  • Develop need-based financial plans for individual customers
  • Performing a proactive liaison role between customers and back office service and credit functions within the company.
  • Build an information database on existing high end customers to support relationship and cross-selling efforts
  • Proactively manage the customer experience by staying in touch with the customer, resolve customer queries and process requests to ensure good turnaround time.
  • Manage operational risk, including identification, assessment, mitigation and controls
  • Enforce established sales procedures to prevent miss-selling
Minimum Requirements & Qualification
  • BSc/BA degree in Banking, Finance, Accounting or any business related course.
  • A certificate from the Banking college will be an added advantage.
  • A minimum of 2 years’ experience in portfolio / relationship management
  • Proven knowledge in Customer Relations Management.
  • A demonstrated ability to market and/or sell banking s products to high earning customers
  • Time-management and organizational skills to manage a variety of tasks and meet deadlines
Deadline: 31st October, 2022.

- Only shortlisted candidates would be contacted
- Interested persons living in and around Tema, Tesano and Madina are encouraged to apply

Apply for Job


Relationship Manager


Job Summary

The Relationship Manager shall be responsible for acquiring, developing and maintaining customer relationships of high-net-worth customers through the provision of quality and professional service directed to their financial and investment needs. He/She shall also be responsible for long term deposit mobilization and loan disbursements; and manage the relationship to mine more business and revenue from the customers in accordance with the company policy and procedures.

Tasks and Duties

Sales Performance
  • Conduct regular customer profile analysis and identify cross-selling opportunities, and conduct sales presentation
  • Actively participate in marketing and promotional programs to acquire new business
  • Solicit referrals from existing customers or other staff
  • Market the banks products and services by cross selling them to existing and potential customers
  • Generate new business lines and new customers to achieve defined sales targets
  • Monitor the SME portfolio to ensure that Portfolio at risk (PAR) and Non-Performing loans) NPLs are kept within the acceptable limits
  • Deliver sales and revenue targets
Service Delivery
  • Participate in customer activities and retention programs to maximize customer loyalty
  • Provide professional advice on financial products to our customers
  • Develop need-based financial plans for individual customers
  • Performing a proactive liaison role between customers and back office service and credit functions within the company
  • Build an information database on existing high end customers to support relationship and cross-selling efforts
  • Proactively manage the customer experience by staying in touch with the customer, resolve customer queries and process requests to ensure good turnaround time
Compliance
  • Manage operational risk, including identification, assessment, mitigation and controls
  • Enforce established sales procedures to prevent miss-selling
  • Observe internal control procedures and regulatory requirements, and report suspicious activity e.g. KYC, AML and/or any fraud detection
  • Prepare daily, weekly and monthly basis, reports for loan recoveries, sales and new ccounts opened
Minimum Requirements & Qualification
  • BSc/BA degree in Banking, Finance, Accounting or any business related course.
  • A certificate from the Banking college will be an added advantage.
  • A minimum of 2 years’ experience in portfolio / relationship management
  • Proven knowledge in Customer Relations Management.
  • A demonstrated ability to market and/or sell banking s products to high earning customers
  • Time-management and organizational skills to manage a variety of tasks and meet deadlines

Deadline: 31st October, 2022.
Only shortlisted candidates would be contacted


Apply for Job